Adding and managing staff

Go to Staff to see everyone in your organization. You can view alphabetically or by department, and filter by active/inactive status, department, role, rank, station, shift, and name/email. The list defaults to active users.

Users with the Manage Users permission can create staff accounts. Creating a user can send a new-account email; if that email fails, RescueHub tells you the account was created but the email couldn't be delivered. Administrators can also reset another user's password when the user has an email, isn't disabled, and isn't themselves.

Adding a staff member: Go to Staff > New Staff. At minimum, provide a first and last name, a permission (role), a group, and an email address, then click Add Staff. RescueHub sends a welcome email with a link the person uses to set their own password.