Security, Data & Trust
How RescueHub protects, retains, backs up, and lets you export your data.
- File uploads, size limits & virus scanningHow uploads are scanned and stored, and the per-file and organization storage limits.
- Backups & data securityHow often RescueHub backs up your data and where Canadian data lives.
- Data retention & deleting a userWhat happens to your data over time and when you remove a user.
- Export or import your dataExporting your records to Excel/PDF, retrieving data if you leave, and importing personnel.
- Track who changed a record (History of Changes)The audit trail available to administrators on staff and training records.
- Email deliverability & allowlistingThe sender address to allowlist and what to do if email isn't arriving.